Learn Tracmar
Short videos, in the order you meet it.
Roughly five minutes each. Watch the first three before
your first day and the rest when you reach them — none of it needs to be memorised, because the
same explanations live in the Knowledge Base inside your own instance.
01
The first ten minutesSigning in, the shape of the app, and the four settings worth changing before you do anything else: charge rates, SLA tiers, business hours, and your own details.
5 min
02
Your clientsImporting by CSV, what each column does, and the two things to check afterwards — SLA tiers, and contract hours for anyone on a monthly agreement.
6 min
03
A job from start to finishRaise it, work it, log the time, close it. The whole loop once, so the rest makes sense.
7 min
04
How the SLA clock really worksWhen it starts, what pauses it, and when it stops. Response versus resolution, business hours, and why a status like Awaiting Parts banks your remaining time.
5 min
05
ChecklistsPer-step priority and notes, the two printouts, emailing a checklist to the client as a PDF, and promoting a step to a task somebody else owns.
5 min
06
Your first invoice runThe one to watch twice. Unallocated time, contract hours, invoice holds, what the push actually creates in Xero, and why tax is Xero's job and not Tracmar's.
8 min
07
Today, and working the dayRoutines, quick tasks, the timers, and the glance row. How to make the page reflect how you actually work.
5 min
08
Making it yoursStatuses that pause the clock, job types and templates, users and permissions, and the thirteen themes.
6 min
Already using Tracmar? The same explanations are in your Knowledge Base,
searchable, linkable from any job, and editable — so as your practice diverges from the default,
the article becomes your procedure rather than ours.